The online store site www.thedebordeaux.eu was established by the Performance Distribution 64, which is the operator of this site.
Any order for a product appearing in the online store website www.thedebordeaux.eu requires prior consultation of these general conditions.
Accordingly, the consumer agrees to be fully informed of the fact that its agreement on the content of these conditions does not require the signature of this document, as the customer wishes to order online the products presented in the framework of the shop website.
The consumer has the power to save or edit these Terms, provided that both the backup as the edition of this document are the sole responsibility.
Online shop set up by the Performance Distribution 64 as part of the website www.portecartemalin.com the following information:

     DELIVERY PERFORMANCE * 64, 1 Rue des Alouettes Hamlet Trotte Chèvre Creon 33670

      Siret: N ° 488 321 035 0039, VAT No. 534 88 32 035, EPA: 526th

     * Box of 33 infusettes pyramids 2GR
     * 33 € (thirty three euros) € 5 delivery expert in bundle (metropolitan and overseas territories)


     * Double metal box cover 100gr loose tea
     * 28 € (twenty eight euros) € 5 delivery expert in bundle (metropolitan and overseas territories)

    
     * Bag of 1kg of the bulk
     * 180 € (hundred and eighty euros) € 5 delivery expert in bundle (metropolitan and overseas territories)

     * Metal box empty double cover
     € TTC * 8 (eight euros) € 5 delivery expert in bundle (metropolitan and overseas territories)

     * 1kg tins empty
     * 40 € (forty euros) € 5 delivery expert in bundle (metropolitan and overseas territories)




     * Shipping charges in internationnal 8 € TTC


     * Online payment by credit card or check
     * Right of withdrawal of 2 business days
     * Firm price during the year, take into account a possible inflation of 4% in 2010


All these information are presented in English, French, Spanish; Alemand
The consumer states have full legal capacity to commit him under these conditions.

Article 1: Entirety
These conditions express the entirety of the obligations of the parties.
In this sense, the consumer is deemed to accept without reservation the full provisions of these terms and conditions.
No general or specific condition set out in documents sent or given by the consumer can be integrated into present, since these documents are inconsistent with these Terms and Conditions

Article 2: Purpose
These conditions aim to define the rights and obligations of the parties in the online sale of goods and services offered by the Performance Distribution 64 to the consumer.

Article 3: Contractual documents
This contract is formed by the following contractual documents, presented in descending hierarchical order: the present conditions, the purchase order.
In the event of conflict between the provisions contained in the documents of different rank, the provisions of the above document will prevail.

Article 4: Entry into force - length
These conditions come into force on the date of signing the purchase order. These general conditions are concluded for the time necessary for the provision of goods and services, until the expiry of the guarantees due by the Performance Distribution 64.

 

Article 5: Electronic signature
Click consumers under the order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.

Article 6: Order Confirmation
The contractual information will be a way of confirmation e-mail no later than the time of delivery or at the address indicated by the consumer in the purchase order.

Article 7: Proof of the transaction
The records stored in computer systems company Performance Distribution 64 in conditions of reasonable safety, will be considered as proof of communications, orders and payments between the parties.
The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.

Article 8: Product Information
8-a: The Company Performance Distribution 64 on their website to sell products with features that allow necessary to comply with Article L 111-1 of the Consumer Code, which allows potential consumers to know before the final order of the essential characteristics of the products they wish to buy.
8-b: The offers presented by the Performance Distribution 64 are valid only within the limits of available stocks.

Article 9: Price
Prices are quoted in euros and are valid until the date of dispatch of order by the consumer. They take into account delivery costs. Prices include VAT at the date of the order and any change in the VAT rate will be reflected in the prices of the online store. Payment of the full price must be made when ordering. At no time, payments can not be regarded as payments or installments.

Article 10: Payment
To set the order, the consumer has, at its option, all the payment methods listed in the order form. The consumer guarantees Distribution Company Performance 64 that has the required permission to use the method of payment chosen by him, during the validation of the order. The Distribution Company Performance 64 reserves the right to suspend any order management and delivery in case of refusal of payment by credit card from officially accredited bodies or no payment. The Company Performance 64 Distribution reserves the right to refuse to make a delivery or an order from a consumer who has not settled completely or partially a previous command or with whom a payment dispute is in progress of Directors. The Company Performance Distribution 64 has established a procedure for verification of orders intended to ensure that no person shall use the bank account of another person without his knowledge. As part of this audit, the customer will be asked to send by fax to the Company Performance Distribution 64 a copy of an identity and a proof of address. The order will be valid only after receipt and verification by our parts delivered.

Article 11: Availability of products
The command will be executed at the latest within 8 days from the day following that on which the consumer places his order. In case of unavailability of the product ordered, including the fact of our suppliers, the consumer will be informed at the earliest and will be able to cancel the order. The consumer will then have the option of requesting either a refund of amounts paid within 30 days of their payment, or exchange the product.

Article 12: Delivery
The products are delivered to the address specified by the customer on the order form and only in France. The consumer has to check the packaging of the goods upon delivery and report any damage to the carrier on the delivery and Distribution Company Performance 64 in one week . Regarding shipping, we work mainly with parcel. When we do a shipment, you immediately receive an email informing you.
THE POST
To minimize transportation costs, all products of small and medium size are shipped by the postal service parcel. In addition to being, this book in 48 hours across France and offers the possibility of recovering the products ordered from your post office near the delivery address in the absence of the original place of delivery at the presentation of the factor. Specifically, if you are absent the day of delivery, your factor will leave a calling card in your mailbox, which will allow you to take your package to your post office during business hours, within 15 days. Parcel service is very reliable. However, it is possible, as in any expedition, there may be a delay of delivery or the product that goes astray. In case of late delivery from the date that we've indicated in the e-mail dispatch, we ask you to report the delay in calling us by phone or by sending us an email. We then contacted the Post to start an investigation. Post an investigation may take up to 21 days from the date of commencement of the investigation. If during this period, the product is found, it will immediately re-routed to your home (the majority of cases). If however the product is not found at the end of the period of 21 days of investigation, the Post sees the package as lost. Only then we can send you a replacement product, at our expense. If the ordered products were not available at this time, we will refund the amount of the products concerned by the loss of the carrier. If the products were still available, but have changed their prices on the site, we would apply the new sale price, or by paying by check for the difference, either by requesting a check about the price differential. We disclaim any responsibility for the long delivery times due to the carrier, especially in case of loss of goods or to strike.

Article 13: Delivery problems because of the carrier
Any anomaly concerning the delivery (damage, missing product compared to the slip, damaged package, broken product ...) should be strictly given on the delivery form of "handwritten reserves", accompanied by the signature of the customer. The consumer must confirm this anomaly in parallel by sending the carrier within two (2) business days following the date of delivery letter with acknowledgment of receipt stating such claims. The consumer must send a copy of this letter by fax or mail to:
Performance Distribution 64
Customer Service
1 Rue des Alouettes Hamlet Trotte Chèvre Creon 33670

Article 14: Delivery Errors
14-A: The consumer must make to the Distribution Company Performance 64 the day of delivery or not later than the first business day after delivery, any claim of error of delivery and / or nonconformity of the goods in kind or as compared to the indications on the order form. Any complaint made after this time will be rejected.
14-b: The formulation of this claim with the Distribution Company Performance 64 may be made: - mainly by telephone at 0871 248 663 Tuesday to Saturday from 9am to 12pm.,
14-c: Any claim not made in the rules defined above and in the time limits could not be taken into account and will release the Company Performance 64 Distribution of any responsibility with respect to the consumer.
14-d: a receipt, the Company Performance Distribution 64 will assign a number of exchange of the product (s) (s) and communicate by e-mail, fax or phone to the consumer. The exchange of a product can take place only after the allocation to the consumer of a number of exchange according to the approach outlined above.
14-e: In case of delivery error, any product for exchange or refund must be returned to the Distribution Company Performance 64 as a whole and in its original packaging, in Colissimo Recommended at the following address:
Performance Distribution 64
Service return
1 Rue des Alouettes Hamlet Trotte Chèvre Creon 33670

To be accepted, any return must be reported to Customer prior to the Distribution Company Performance 64.
The shipping costs shall be borne by the Distribution Company Performance 64, except where it would prove that the product does not correspond to the declaration of origin made by the consumer in the right of return.

Article 15: Product Warranty
Pursuant to Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive consumers of the legal guarantee which requires the seller to guarantee against all the consequences of defects of the thing sold . The consumer is expressly informed that the Performance Distribution 64 is not the producer of the products presented in the context of the website, the meaning of Law No 98-389 of 19 May 1998 relating to the product liability defective. Accordingly, in case of damage to a person or property by a defect in the product, only the liability of the producer thereof could be sought by the consumer, based on information on the packaging of the product. The conditions and the manufacturer warranty period are shown on the products. Given the frequency of renewal of the components of technical products, Performance Distribution 64 may, upon request, inform the consumer of the availability of spare parts for products offered and how to get them eventually.

Article 16: Right of withdrawal
The consumer has a period of 10 days to return, at its expense, the products do not suit him. This period starts the day of delivery to the consumer. If this deadline expires on a Saturday, Sunday or holiday or days, it is extended to the next business day. Any return must be reported prior to the Client Service Performance of the Company 64 Distribution: - mainly by telephone at 0871 2... Tuesday to Saturday from 9am to 12pm. The product should be returned to Colissimo Recommended Performance Distribution 64, 1 Rue des Alouettes Hamlet Trotte Chèvre Creon 33670
Only the products returned in their entirety, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will not be refunded or exchanged.
This right of withdrawal is without penalty, except the return charges. In the case of the exercise of the right of withdrawal, the consumer has the choice to either seek repayment of sums paid, or exchange the product. In the case of an exchange, the re-shipment will be at the expense of the consumer.
If the right of withdrawal, the Performance Distribution 64 will make every effort to reimburse the consumer within 15 days. However, given the technical nature of products sold, this period may be extended to 30 days, especially when the product needs a technical review (see products to be tested in advance).

Article 17: Force majeure
Neither party will have failed in its contractual obligations, insofar as its execution is delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered as fortuitous event or force majeure or any unavoidable circumstances, external to the parties, unpredictable, inevitable, independent of the will of the parties and which could not be prevented by the latter, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten business days following the date on which it will have been informed. The two sides closer, within one month, unless unable due to force majeure, to examine the impact of the event and agree on the conditions under which the contract will be continued. If the force majeure has more than three months, these Terms may be terminated by the injured party. With specifically, are considered as force majeure or fortuitous events, in addition to those usually retained by the decisions of the courts and the French courts: the blocking of means of transport or, earthquakes, fires, storms, floods, lightning; stop telecommunication networks or difficulties specific to telecommunication networks to external customers.

Article 18: No partial validation
If one or more stipulations of these general conditions are held to be invalid or declared as such pursuant to a statute, regulation or following a final decision of a court of competent jurisdiction, all other stipulations will retain their strength and their scope.

Article 19: No waiver
The fact that one party not to rely on a breach by the other party to any of the obligations under these Terms shall be construed for the future as a waiver of the requirement involved.

Article 20: Title
In case of difficulty of interpretation between any of the titles appearing at the head of clauses, and any of the clauses, the titles will be declared non-existent.

Article 21: Applicable Law
These general conditions are subject to French law. This is for the rules of funds as for the rules of form. In case of dispute or claim, the consumer will apply in priority to the Distribution Company Performance 64 for an amicable solution.
Article 22: Information and Freedom
The information requested to the consumer are needed to process the order and may be provided to contractors of the Company Performance Distribution 64 involved in carrying out this command. Consumers can write to the Distribution Company Performance 64, to exercise its rights of access, correction to the'égard information concerning and contained in the files of the Distribution Company Performance 64, as provided by the law of 6 January 1978.